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RETURNS POLICY

START YOUR RETURN HERE.

If you’re unhappy with your purchase, we will find a solution for you. Most of our products can be returned or exchanged within 14 days of receiving them. We will pay for the return shipping if you’re in the US.

Refund and exchanges must be made within 14 days of receiving the items (unless you purchase an extended return with Seel Return Assurance). For orders with Seel Return Assurance, please contact support@banksjournal.com

Items must NOT be WORN, ALTERED, DAMAGED or WASHED.

Items must have tags attached to be returnable.

Please include the original packing slip with the returned item and please ensure your order number and name are clearly printed.

If the above conditions are met, you will be refunded in the original payment method or store credit (for returns), or you will receive full exchange value (for exchange). Please note that it can take up to 10 business days for the credit to appear on your bank statement.

RETURN SHIPPING FEE:

US Shipping: We will provide free return shipping label (there will be a handling fee).

International Shipping: You have pay to for all return shipping expenses. For more details, please contact support@banksjournal.com.

Exclusion: All items that are not Bank Journal are final sales and cannot be returned.  

SHIPPING

For shipping within the continental US, we offer UPS Ground and UPS Next Day Air. Rates vary depending on destination and weight. Please see the cart for shipping charges before checking out. For international shipments, we offer shipping options based on package weight and shipping location through BorderGuru. For more details on international shipments please see below.

For more shipping information please visit our support page.

INTERNATIONAL SHIPPING

Yes, we offer international shipping to many countries, mostly in the Northern Hemisphere but there are a lucky few that we can service down in the Southern Hemisphere. Rates are based on weight, and country and are automatically updated for your convenience. We offer international shipping from our partners at BorderGuru. The shipping fees happily include all import duties and fees so there will be no surprise costs once the package hits your doorstep. This allows us to expedite your shipment and keep costs to a minimum.

If you’re shopping from across the pond in Europe, please visit our EU site: eu.banksjournal.com.